Refund policy

 

ZarbyMeem

At ZarbyMeem, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original condition
  • Original packaging, tags, and labels must be intact
  • The return request must be made within 7 days of receiving the order

Items that do not meet these conditions will not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned or refunded:

  • Items purchased on sale or discount
  • Customized or personalized products
  • Items damaged due to misuse, washing, or improper handling
  • Products without original packaging or tags

3. Return Process

To initiate a return:

  1. Contact our support team at [your email address] with your order number and reason for return.
  2. Our team will review your request and provide return instructions.
  3. Customers are responsible for return shipping costs, unless the item is defective or incorrect.

4. Refund Policy

  • Once the returned item is received and inspected, we will notify you of approval or rejection.
  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be issued via the original payment method or store credit, depending on the case.

5. Exchange Policy

  • Exchanges are allowed for size or color issues, subject to stock availability.
  • Exchange requests must be made within 7 days of delivery.
  • Shipping costs for exchanges may apply.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product:

  • Notify us within 48 hours of delivery
  • Provide clear photos or videos as proof
  • ZarbyMeem will cover the return and replacement shipping costs

7. Order Cancellation

  • Orders can only be canceled before shipment
  • Once dispatched, the order cannot be canceled and must follow the return process

8. Contact Information

For any questions regarding returns or refunds, please contact:

📧 Email: zarmeem725@gmail.com

🌐 Website: zarbymeem.com

9. Policy Updates

ZarbyMeem reserves the right to update or modify this policy at any time without prior notice.